FineLabs Privacy Policy

Welcome to our Privacy Policy page. Here we explain how we handle your personal information when you use our services.

  1. Introduction

    FineLabs ("we", "us", "our") is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://finelabs.co/ and use our services.

  2. Information We Collect
    1. Personal Data

      We may collect personal identification information from you in various ways, including, but not limited to, when you visit our site, register on the site, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. You may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.

    2. Non-Personal Data

      We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

    3. Cookies

      Our site may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

  3. How We Use Collected Information

    FineLabs may collect and use your personal information for the following purposes:

    To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
    To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
    To improve our site: We may use feedback you provide to improve our products and services.
    To process payments: We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

  4. How We Protect Your Information

    We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Security measures include encryption, access control, and secure storage technologies.

  5. Sharing Your Personal Information

    We do not sell, trade, or rent your personal identification information to others. However, we may share your personal information in the following circumstances:

    Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

    Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information.

    Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of FineLabs, (c) prevent or investigate possible wrongdoing in connection with the services, (d) protect the personal safety of users of the services or the public, or (e) protect against legal liability.

    Consent: We may share your personal information with your consent or at your direction. Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.

  6. Third-Party Service Providers

    We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related activities, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  7. Data Retention

    We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill our legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we will securely delete or anonymize it.

  8. Your Data Protection Rights

    You have the following data protection rights:

    Access: You have the right to request copies of your personal data.
    Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
    Erasure: You have the right to request that we erase your personal data, under certain conditions.
    Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
    Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.
    Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

  9. Security of Personal Data

    We implement and maintain appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. These measures include encryption, access controls, and physical security measures to safeguard your data.

  10. Changes to This Privacy Policy

    FineLabs reserves the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Your continued use of the site after any changes will constitute your acknowledgment of the modified policy and agreement to abide and be bound by it.

  11. Contact Information

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

    FineLabs

    contact@finelabs.co